Regulations on the Management of Merchants on the Open Platform of International Alcohol Wholesale Network
 

one.Delivery Management System：

1.1Delivery and delivery time：
1.1.1send out goods：daily6Click to16Orders generated by clicking,Merchants should process orders after they are generated48hourwithinsend out goods，16Click tothe next day6Orders generated by clicking，Merchants should process orders after they are generated48hourwithinsend out goods，merchantsend out goodsShould be uploaded latersend out goodsmoveonename。This clausesend out goods是指merchant将bookoneDelivery of goodsDeliverycompanyofbehavior；
1.1.2 Delivery：Order Generation（The customer completes the payment）Next seven days（168hour）within，merchant应将bookonegoodsDeliveryTo customers（Subject to customer receipt）；
1.1.3 Customer orders generated during group buying promotions，merchant应a surnamecustomerOrder Generationafter48hourwithinsend out goods(in compliance withThe group buying promotion has been announcedsend out goodstimeof按公示time履行），Delivery时效按照This clause其它相关instrument for drawing circles定执行；
1.1.4 delaysend out goodsofbookoneuseInternational Alcohol Wholesale NetworkThe actual results generated by the deadline for open platform statistics shall prevail，merchantafter期补发ofStill belongs toa surnamemerchantdelaysend out goods。
1.2 liability for breach of contract：
merchant第oneFailed to occur on timesend out goodsperhapsDeliverydelayof，International Alcohol Wholesale NetworkOpen platforms have the right to require merchants to pay in Chinese yuan2000first/Standard payment penalty for breach of contract；The second occurrence，According to the Chinese yuan5000first/The second standard is to bear the penalty for breach of contract；The third occurrence，International Alcohol Wholesale NetworkThe open platform has the right to remove all products from the merchant's store and stop selling them，And terminate the cooperation with the merchant。
1.3 hold-harmless agreement：
In case of an earthquake、fire、Force majeure factors such as floods or unexpected events，Merchants should eliminate the aforementioned situation24hourwithin通知International Alcohol Wholesale NetworkOpen platform operators and service management department personnel；in compliance withAffected by heavy rain and snow weatherDelivery、交通move输管制等政府政策变化而影响merchantsend out goodsperhapsDeliveryof，Merchants should take action after the aforementioned situation occurs12hourwithin通知International Alcohol Wholesale NetworkOpen platform operators and service management department personnel。so thatInternational Alcohol Wholesale NetworkOpen the platform to promptly make corresponding announcements or notifications to customers，Avoiding customer complaints that may affect the customer experience。If the merchant fails to notify according to the aforementioned timeInternational Alcohol Wholesale NetworkOpen Platform，The adverse consequences arising from this shall be borne by the merchant，justInternational Alcohol Wholesale NetworkOpen Platform有权按照This clause第3.1.2款约定要求merchant承担liability for breach of contract。
 

two.Shortage Management System：

2.1 principle：
International Alcohol Wholesale NetworkOpen Platform不允许merchant出现bookone生成afterfollow缺货而无法send out goodsofHappen（This type of order is referred to as“Out of stock orders”），Merchants should promptly check inventory and update system information，in compliance withoccurOut of stock orderssituationof，Merchants should follow the following rules。
2.2 Out of stock ordersHandling method：
2.2.1 occurOut of stock ordersafter，merchant应a surnamecustomerOrder Generationafterof24hourwithin向International Alcohol Wholesale NetworkOpen Platformapply for删除bookone；
2.2.2 International Alcohol Wholesale NetworkOpen Platformdaily统计merchantOut of stock ordersofquantity，just每周向merchant出具Out of stock ordersStatistical report。
2.3 liability for breach of contract：
2.3.1according toInternational Alcohol Wholesale NetworkOpen Platformof周Statistical report，merchantoneA natural onethe moonThere is a two-week out of stock rate（Out of stock orders/Total number of customer orders generated during the week）exceed1%（Including this number）of，International Alcohol Wholesale NetworkOpen Platform有权要求merchant承担liability for breach of contract，The calculation method for liquidated damages is as follows:：RMB100first/one×Out of stock ordersquantity；
2.3.2If the merchant tries to evade this clauseAtermliability for breach of contract而私self联系customer取消bookoneof，International Alcohol Wholesale NetworkOpen platforms have the right to require merchants to pay in Chinese yuan5000first/Secondary Responsibilityliability for breach of contract；
2.3.3merchantdelay提交删oneapply forof，International Alcohol Wholesale NetworkOpen platforms have the right to require merchants to pay in Chinese yuan5000first/Secondary Responsibilityliability for breach of contract；
2.3.4in compliance withfollowmerchantOut of stock orders而导delivercustomer要求International Alcohol Wholesale NetworkOpen PlatformMake compensationof，As a resultoflosscausemerchant承担。
 
three.Few Item Handling System：
3.1 merchant应按照bookone明细和网页goods描述打包发送bookonegoods，in compliance withcustomercomplaint收到ofbookonegoods存在少配件、Less free gifts，少goodsofsituation（This situation is hereinafter referred to as“missing part”），Merchants should handle it in a timely manner according to the following methods：
3.1.1In stock reshipment：causeInternational Alcohol Wholesale NetworkOpen Platform通知merchantmissing partsituation，merchant应直接发送快递将missing part部分邮寄给customer，And in supplementingsend out goodsafterof3hourwithin将补发of快递moveonename反馈给International Alcohol Wholesale NetworkOpen Platform；
3.1.2Out of stock:in compliance withmissing partgoodsmerchant已Out of stock，Unable to reissueof，standardcauseInternational Alcohol Wholesale NetworkOpen Platform与customer办texture退货事宜；
3.1.3 in compliance withfollowmissing part导delivercustomercomplaint，And demand compensationof，causeInternational Alcohol Wholesale NetworkOpen Platform与customer协商，International Alcohol Wholesale NetworkOpen PlatformAdvance compensationofamount of moneyreachfollow此产生ofcost，causemerchant全部承担。
3.2 liability for breach of contract：
in compliance withmerchant出现missing partsituationof，International Alcohol Wholesale NetworkOpen Platform有权要求merchant承担liability for breach of contract，The calculation method for liquidated damages is as follows:：RMB1000first/one×missing partofcustomerbookonequantity。
 
four. Correct useAPIDocking informationofinstrument for drawing circlesstandard：
4.1Merchants should directly callInternational Alcohol Wholesale NetworkOpen PlatformAPI接口information完成所有bookoneoperate，禁止merchant使用self行move算perhaps拼凑ofData completionInternational Alcohol Wholesale NetworkOpen Platformofbookoneinformation。
4.2in compliance withoccuruse下任one错误situationof，International Alcohol Wholesale NetworkOpen Platform有权视具体错误situation要求merchant承担RMB10000firstuse上ofliquidated damages。As a result, giveInternational Alcohol Wholesale NetworkOpen Platform造成lossof，Merchants should bear full compensation responsibility（lossIncluding but not limited toa surname额外occurofmove费、Direct and indirect losses）：
4.2.1Barcode error，Unrecognized；
4.2.2 Accounts receivable error、Payment method incorrect；
4.2.3 Customer address error；
4.2.4其他bookoneinformation错误导deliverbookone无法正常完成perhaps严重影响customer体验ofsituation。
4.3Merchant's obligation to inform in a timely manner：
4.3..1 Merchants are in contact withInternational Alcohol Wholesale NetworkOpen PlatformcooperateofDuring the process，in compliance with遇use下任onesituation，Merchants should truthfully inform in writing according to the prescribed timeInternational Alcohol Wholesale NetworkOpen Platform，And propose emergency plans，use降低相应ofLegal risk：
4.3.1.1merchant提供ofgoods/服务存在质量瑕疵perhaps缺陷ofsituation（Including but not limited to self discovery by merchants or product manufacturers、政府相关部门perhaps第threeFang Institution Discovered、customercomplaintjust经证实等situation），merchant应在知道perhaps应当知道相应situationafterof2hourwithin告知；
4.3.1.2 Merchants are完成bookoneofDuring the process，Possible impact on the product/Service provided normallyofsituation（Including but not limited to product shortages、Inventory of merchant warehouse、Business address or warehouse relocation、There is a problem with the merchant information system、Significant changes or unexpected events occur in the business operations of merchants），Merchants should respond to significant changes or unexpected events in their operations2hourwithin告知，Other situations should be addressed in advance1Daily notice；
4.3.1.3Other impacts or potential impactsInternational Alcohol Wholesale NetworkOpen Platformgoodwillofsituation（Including but not limited toa surnameUnable to complete in a timely mannerDelivery、Unable to provide matching servicesof售after服务等），merchant应在知道perhaps应当知道相应situationafterof2hourwithin告知。
4.4After the above situation occurs，Merchants should fulfill their obligation to inform in a timely manner，Actively negotiate and resolve the issue，并承担follow上述Happen而产生ofFull compensation liability；otherwise，International Alcohol Wholesale NetworkOpen Platform有权视具体situation扣除merchant缴纳of部分perhaps全部保证金，just有权要求merchantanswer此产生ofone切loss承担全部责任（Including direct losses、indirect losses、attorney fees、legal fees、APPRAISAL FEE、Notarization fees, etc）。
 

five.. Reference for Customer Complaint Handling System《International Alcohol Wholesale NetworkOpen PlatformTransaction DisputesProcessing rules》。

 
six. Merchant invoice system：
6.1customer下oneafter，merchant应按照bookoneinvoicing，不得use任何texturecauseRefusal to issue invoice，merchant出具发票ofinstrument for drawing circlesstandard:
6.1.1Invoice requirements for use“Local tax bureau general machine printed invoice”，The invoice must be stamped with the merchant's name“Invoice special seal”。Merchants are strictly prohibited from using fixed invoices、Receipt of payment、Sales certificate and other substitutes；
6.1.2Invoice header and content，需和bookonegoodswithin容onedeliver，in compliance withmerchant将发票抬头perhapswithin容出具错误of，Merchants have an obligation to replace the correct invoice for customers，并承担follow此产生ofmove费等额外cost；
6.1.3Invoice Value：Invoice Value需和bookonegoodsamount of moneyonedeliver，goodsamount of money包括customer实际支付ofamount of money、Use Beijing coupons、Dong Coupon、Gift card、International Alcohol Wholesale NetworkOpen PlatformAccount balance paymentofamount of money；
6.1.4merchant需将发票放入bookonepackageofObvious position，随bookonepackageone同邮寄给customer。
6.2No invoice issuedofProcessing rulesreachliability for breach of contract：
6.2.1Processing rules：in compliance withcustomercomplaintmerchantNo invoice issuedof，Merchants areInternational Alcohol Wholesale NetworkOpen Platform通知after两日within向customer补寄发票，And towardsInternational Alcohol Wholesale NetworkOpen PlatformProvide supplementary invoiceof快递moveonename，Merchants are not allowed to use regular mail or registered mail to send invoices；
6.2.2 liability for breach of contract：in compliance withInternational Alcohol Wholesale NetworkOpen Platform接到customer关a surnamemerchant未instrument for drawing circles范invoicingofcomplaintof，International Alcohol Wholesale NetworkOpen platforms have the right to require merchants to pay in Chinese yuan5000first/Secondary Responsibilityliability for breach of contract；answera surnamecustomercomplaint严重of，International Alcohol Wholesale NetworkOpen Platform有权下架并暂停merchantgoodsofsale、Require merchants to make corrections，直至终止与merchantofcooperate。
 
seven.Customer refund application processing system：
7.1Refund application process：
7.1.1 customer签收bookonegoods前取消bookoneapply for退款of，causeMerchants arecustomer提出apply forafterof12hourwithin根据bookonesend out goodssituation审核apply for并明确审核结果：
7.1.1.1Approved：merchant核实bookonegoods没有发出，perhaps者bookonegoods已被Deliverycompany退回merchantof，merchant应无条件通过customerof取消bookone退款apply for并完成系统operate；
7.1.1.2Review failed： in compliance withmerchantgoods已发出未退回，Merchants can operate without going through customer requests，And it is clearly unreasonablecause，texturecauseThe explanation should be concise and clear，Language Civilization；
7.1.1.3answera surnameUnable to determine if it can be refundedofsituation，Merchants should provide timely feedbackInternational Alcohol Wholesale NetworkOpen PlatformPOPCustomer Service Department，causeInternational Alcohol Wholesale NetworkOpen Platform视situation判断Handling method。
7.1.2customer签收bookonegoodsafterapply for退款of，Apply after-sales service standards for handling。
7.2liability for breach of contract：
7.2.1 in compliance withmerchant未在instrument for drawing circles定时限within完成审核，standardInternational Alcohol Wholesale NetworkOpen Platform有权要求merchant承担liability for breach of contract，The calculation method for liquidated damages is as follows:：RMB100first/one×Overdue reviewofbookonequantity；
7.2.2 in compliance withMerchants arecustomerapply forafter3日within仍未审核并operate系统of，standardInternational Alcohol Wholesale NetworkOpen PlatformSystem default has been setApprovedAnd automatically refund，follow此产生of不利after果均causemerchantself行承担。
 
eight. 本instrument for drawing circlesstandardself2024year10the moon1Start trial operation from [date]，a surname2024year12the moon1Effective from [date]。