International Alcohol Wholesale NetworkOpen Platform Shipping Management Rules
one、scope of application
1.1 SettledInternational Alcohol Wholesale NetworkOpen Platform(usebelowabbreviationOpen Platform)The merchant;
1.2 Goods that need to be delivered through delivery、customized、Except for products with separate agreed delivery times such as pre-sales, etc。
two、Shipping packaging management
2.1 In the shipping packaging(Including but not limited to the outer packaging box、Internal clip、Return and exchange page、Sealing glue, etc),Merchants can increaseInternational Alcohol Wholesale NetworkOpen PlatformStore links andtwoQR code link and other information;In the shipping packagingNo store information from other platforms is allowed、(Including but not limited to links、twoQR code、Contact Information),Or information unrelated to the products in the store。
2.2The shipping packaging should comply with the characteristics and relevant regulations of alcoholic beverage packaging。
three、Delivery and collection time
3.1 send out goods:Transaction completed(Refers to the successful payment of an online payment order by the buyer)Expected later48Within the hour, the merchant should submit the buyer's product ordersend out goodsUpload the tracking number of the express delivery toInternational Alcohol Wholesale NetworkSystem and clicksend out goods(useInternational Alcohol Wholesale NetworkRecorded within the systemsend out goodsTime is the standard);Special product merchants promise on the product pagesend out goodsTime anduseOn different occasions,Or with special agreements with the buyer,Apply its commitments or agreements。
3.2 Collecting:Transaction completedExpected later48Buyers can purchase within hoursuseQuery the tracking information of the courier company that collected the order(useExpress delivery company systemCollectingTime is the standard)。
3.3 Open PlatformOfficially launched promotional activities have been announcedsend out goodsTime according to public announcementTime is the standard,CollectingTime effective self activity publicitysend out goodsAfter time48Buyers can purchase within hoursuseQuery the tracking information of the courier company that collected the order(useexpress companyRecorded within the systemTime is the standard)。
3.4 Specific holidaysuseOpen PlatformnoticeperhapsAnnouncedsend out goodsTime is the standard。
four、Violation Handling
4.1 delaysend out goods
4.1.1Merchant violates3.1perhaps3.2Item regulationssupportRecognized asdelaysend out goods,according to《International Alcohol Wholesale NetworkOpen PlatformMerchant accumulationdivideManagement rules》Processing,Deduction per order1divide(7Within a day, not exceeding25divide)。
4.2 Shortage and shortage management
4.2.1The merchant did not package and send the ordered goods according to the order details and webpage product description,The buyer complained that the received order contains missing accessories、Less free gifts,Less commodity(abbreviation“missing part”)。International Alcohol Wholesale Networksupportaccording to《International Alcohol Wholesale NetworkOpen PlatformMerchant accumulationdivideManagement rules》Violation of commitmentProcessing,Every time deducted8divide;Merchants should stillsupportmissing partSupplement goods to customerssend out goods。
4.2.2International Alcohol Wholesale NetworkOpen PlatformMerchants are not allowed to be unable to generate orders due to out of stock issuessend out goodsThe situation has occurred,Merchants should promptly check inventory and update system information,Remove out of stock products。If the merchant is out of stock and unable tosend out goodsThe situation,After the customer order is generated24Contact customers by phone within hours,Need to transfer goods,Notify the customer of the arrival time of the goods,Unable to transfer goods,Clear customer consent is required。Buyers and merchants negotiate for handling,If there is no contact with the customerperhapsCustomer complaints caused by merchant out of stock,International Alcohol Wholesale Networksupportaccording to《International Alcohol Wholesale NetworkOpen PlatformMerchant accumulationdivideManagement rules》Violation of commitment handling,Every time deducted8divide。
5、International Alcohol Wholesale NetworkOpen PlatformMerchant behavior,Happened in this placeManagement rulesthe date of entry into forceperhapsRevision dateusefront,Applicable to the management at that timesend out goodsrule,Happened in this placeManagement rulesthe date of entry into forceperhapsRevision dateusePost,Apply these rules。
supplementary provisions
1. This management rule is from2024year10the moon1Start trial operation from [date],a surname2024year12the moon1Officially effective and implemented on [date]。
2. International Alcohol Wholesale Networkapproveaccording toThe platform operation situation can be adjusted at any timeManagement rulescombineuse“International Alcohol Wholesale NetworkOpen Platform”Publicize to merchants in the form of an announcement。